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PRIVACY POLICY

UAE Federation for Youth Hostels & Sports
The UAE Federation for Youth Hostels & Sports respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a reservation, or use our services and facilities.

1. Information We Collect
When you interact with our website or services, we may collect the following information:

  • Full name and contact details, including email address and phone number.

  • Identification details required for check-in, such as passport, Emirates ID, or other official documents.

  • Reservation details, including accommodation preferences, stay dates, and number of guests.
     

2. How We Use Your Information
Your personal information will be used for the following purposes:

  • Processing and managing accommodation reservations.

  • Providing guest services and responding to inquiries.

  • Communicating important booking updates, confirmations, and service-related information.

  • Improving our facilities, services, and guest experience.
     

3. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
While we take reasonable precautions to safeguard your data, no online transmission or storage system can be guaranteed to be completely secure.

4. Cookies and Website Analytics
Our website may use cookies and similar technologies to:

  • Improve website functionality and user experience.

  • Remember user preferences.

  • Analyze website traffic and performance.

  • Provide relevant information and services.

You may adjust your browser settings to manage or disable cookies; however, some website features may not function properly.

5. Third-Party Services
Our website may include links or integrations with third-party services, including payment gateways, booking platforms, maps, and social media channels.
The UAE Federation for Youth Hostels & Sports is not responsible for the privacy practices or content of external websites. Guests are encouraged to review the privacy policies of third-party providers.

6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and maintain business records.

7. Your Rights
Subject to applicable UAE laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request information about how your data is used.

  • Submit inquiries or concerns regarding your personal data.
     

8. Children's Privacy
Our services may be used by young guests and groups under appropriate supervision. We do not knowingly collect personal information from children without appropriate consent where required by applicable laws.
10. Updates to This Privacy Policy
The UAE Federation for Youth Hostels & Sports reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
11. Contact Us
For any questions or requests regarding this Privacy Policy, please contact:
UAE Federation for Youth Hostels & Sports
Website: https://uaeyha.gov.ae/

 

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reservation@uaeyha.gov.ae

+971 4 2988161 

Al Nahda St, near stadium metro station - Dubai, United Arab Emirates

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